FAQ

FAQ

Answering Your Frequently Asked Questions

Are you a manufacturer?

Yes, Jh horse stable is a professional manufacturer of horse stall since 2006. We have series of equestrian products:horse stable, horse jumps, horse rubber mats, barn door, barn windows, horse fence, horse walker, lunging ring, wash bay, tie post, horse stock, entrance / end door, portable horse stable, temporary horse stable.

Can I be your reseller?

Yes, You can. We recruit dealers around the world. To become our distributor, you need to have import experience and ability, rich customer resources or advertising ability. and can achieve designated sales goal within a certain period of time. Specific standards need to be discussed in detail.

Is sample order support?

Yes, but due to the small quantity ,and our goods is very heavy and big, the sample transport cost and the import cost will take up a large part. Production and transportation take a long time. Recommend check the quality by video. Or Third-party inspection

Is a small amount of customization supported?

Sure, we are manufacturer of horse stable front and other Equestrian equipment. All of them are all customized. producing small quantity is okay too.

Payment methods and supported currencies

T/T, USD,Euro, AUD, China Yuan

Will there be mistakes in production?

Basically no, Our drawings for the goods need to be confirmed by the customer, and the sales, and only get the manager's approval could be transmitted to the workshop to arrange production. After the production is completed, there are also special inspectors to inspect the size, style and quantity of the goods. Therefore, the quantity and quality of products are guaranteed!

How do I know my goods has shipped?

We can send you the picture of the condition of the order in real time, and the loading container will be recorded and send the process record to you.

How to understand the price?

EXW: Ex-factory price without any transport, in this case, you need find people pick up goods from our factory; FOB: EXW+ inland cost of china and cost on the tianjin china seaport. but without ocean freight CIF: Including all the cost before arrive destination port, but no include the destination port charges and tariff.

About Shipping and after-sales service

Is the packaging safe? Safe.For goods of different shapes, we have mastered a very safe packaging method.

Is door-to-door service supported?

Yes, we can assist you with all the necessary procedures for import and deliver the goods to you.
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